FAQs
 
Where are you based and do you travel?
I'm based in the greater Los Angeles area in Southern California, and yes we love to travel! If you want us to capture your story, it will require a travel fee. Travel fees start at 0.50 cents per mile for vehicle commute, additional rates apply for flights or out of state bookings.
WHEN WILL WE receive OUR PACKAGE?
You will receive your package within 5-12 business days max, up to 30 days max for Weddings . You can choose to receive by email, flash drive through mail (add. costs), or by download through the site. With downloading, you'll have access to your package. You'll have the option to share your link with others, and opportunities to order prints (add. cost)!
HOW MANY PICTURES COME WITH EACH PACKAGE?
Besides the Head Shaughtz package, the amount varies, especially with events. Events come with the most significant amount of photos. We always choose quality over quantity, and that's why we will choose the best and more significant photos to tell your story. Additionally, each package comes with three Stage 2 edits per hour booked. Additional edits are $15 each.
CAN I GET MY ORDER EXPEDITED?
We do offer expedited services. Expedited photos will be an additional $50, receiving within 24-48 hours. Expedited videos will be an additional $100, receiving within 3-4 days. Weddings are an additional $200, per episode, recieving within 7 days.
DO YOU OFFER ANY SERVICES NOT LISTED?
Additionally, we also make social media content, album covers, offer edits to either photos and video footage. Prices vary, reach out to us for further details.
WHAT IS THE Overwhelming POLICY?
The "Overwhelming Policy" goes in affect after 1 revision. After 1 free revision, each additional update will cost $50 for videos, $200 for a song change, and $15 for pictures. No revisions eligible for major events (i.e. Weddings).
What the difference in Stages of Editing?
Stage 1:
Color Grading. contrast, texture, clarity, exposure adjustments.
Stage 2:
Deeper Color Grading. Skin Retouching, feature adjustments, distraction removals.
Stage 3:
Special Effects. Deeper Skin Retouching ( Dodge and Burn, Airbrush), MUA editing, Lighting Effects.
Why Are Deposits Nonrefundable?
Deposits commit a booking between
Snap Shaughtz and the client. By sending a deposit, the client is commiting to an agreed booking at the assigned date and time, as well as agreeing that the deposit is non refundable under any circumstances. We gaurantee delivering on a promise to appear and comply with scheduled bookings, no matter what. When we accept our clients' bookings, other clients are ineligible to book for that day and time. If a client breaches the agreement or contract, the deposit becomes an accepted cancellation/rechedule fee. The nonrefundable deposit will not fully recover lost opportunities and wages, however, it is a percentage of reimbursement, an "apology of business decline".